We try hard to offer you the best products at the best price. If you have any comments, please give us a line. Returns: Articles are accepted for credit or exchange if returned in salable condition within 30 days, accompanied by sales receipt. Refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. The address for return is; Opane.com P.O. Box 255. Northvale, NJ 07647 Tel. (201)264-0888 Shipping charges can only be refunded, if the error was done on our part Payment: We take Visa, Mastercard, Discover and American Express. If you do not have credit cards or you do not trust online payment, you can send the payment directly to us. If you mail the payment, you can send Personal check, Money Order or Certified Check. Check payable to "O P Corp.". If you have to pay with personal check, we would deposit the check first. The charge for all the returned check is $25 each. The address is; Opane.com P.O. Box 255. Northvale, NJ 07647 Tel. (201)264-0888 Order Process: Orders received usually takes 5-10 business days to ship out. Certain bulky items may take longer time due to preparation and delivery schedule from suppliers. If any items are not available at the time of the delivery, the shipping charge for backorder is free of charge. Shipping & Handling:Please add $6.99 for shipping and handling for each shipping address within U.S.A continent for orders upto $49.00. For orders over$50.00 the shipping and handling charge is $9.99. For 3rd Day shipping within USA states except Hawaii and Alaska, add $10.00 for orders upto $49.00 and $15.00 for over $50.00. 3rd day shipping will be ship with in 48 hrs. by Priority mail. Please allow 3 to 10 days for delivery of in-stock, non-serviced items. For Hawaii and Alaska, there is no UPS Ground Service available. The S & H charge for Canada, Pueto Rico, Hawaii and Alaska, for orders upto $49.00, is $15 and over $50.00 is $20.00. For international items delivery the shipping and handling charge is $25 upto $49 purchase and varies over $50 purchase. The international Shipping method is US postal service. If the international customers request, we would provide UPS expedited service. Affiliate Program: You may be able to get 10% of any sales that come from linking to our site. Send email to opane@yahoo.com including your URL, and if we choose you as one of our partner sites, we will give you a Store credit for up to 10% of any sales you refer to us by clicking the Link on your site. You can use the accumulated store credit from Track Link Code given to you. For detailed information check The Opane Affiliate Program. We'll give you a unique code to use in links to our site, and also a special URL at Yahoo! Store where you can check the number of visits and sales you have sent to us. Since Yahoo! Store is a neutral party, you'll know you can trust the numbers. Interested? Send email to opane@yahoo.com. Tax: Tax is applied to New Jersey residents only. Age: You must be 18 years old or older to order with credit cards. Prices: All prices are subject to change without notice. opane@yahoo.com